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The general settings allow the basic configuration of a phone.
- In the number text box, the extension of the telephone is specified.
- The caller ID is the name or number that dialog partners see on their phone displays.
- Default provider determines one provider this phone uses for external calls. Please note that this overwrites your outgoing dial patterns.
If a default provider is set, outgoing patterns are be considered. The phone always uses the default provider to dial out.
- Language sets the spoken language of the audio prompts. This setting defines which prompts are used internally. The language setting on a provider account determines the language being heard when external calls come in and overrides this settings.
- Ring length is the period in seconds before hanging up or going to voicemail. Indefinitely disables any interference by AskoziaPBX. In case notifications are not configured (see Notifications in the Services menu) but a ring length has been defined, AskoziaPBX refuses the call by signaling "unavailable" after the end of the time.
- The hardware port is the physical hardware port the telephone is connected to. The telephony ports section of the Connectivity menu provides more information.
- A description for the phone can be added. The description is ignored by AskoziaPBX but may be handy to clarify a phone's purpose, user or location.
- For public access, check allow this number to be reached over the Internet. You can use a friendlier alias instead of the extension number. A possible form could be myName@myIP.
- Block providers allows to prevent access to the selected provider. This may be useful if a telephone should not have access to a certain provider to save costs. If all providers are blocked, the telephone can only be used internally.
Call notifications and voicemail
- If you want to receive notification e-mails for missed calls, select notify me of missed calls via e-mail. Enter the e-mail address where notifications should be sent to in the text box below.
|To receive notifications, call recordings or voicemail via e-mail, the e-mail server settings need to be correct. To confirm this, click E-Mail Notifications. More information on this in the Notifications section of the Services chapter.|
- To enable voicemail, select enable voicemail to e-mail and enter an e-mail address. Once enabled, all incoming voicemail messages will be sent to your e-mail account as audio files.
- To also receive voicemails on your phone, select save voicemail to storage to access it from phone and enter a PIN. Dial 000086 and enter your PIN to listen to your voicemails or record your personal voicemail greetings.
|Personal voicemail greetings are only played back to the caller if no global voicemail greeting is defined in the System#General_Setup of the System menu.|
|To listen to voicemail on your phone or receive call recordings, additional storage (e.g. a flash drive) needs to be connected to the telephone system.
More on that in Storage.
Voicemail only works if a maximal ring length is specified. Using indefinitely automatically disables voicemail.
- You can upload your own unavailable and busy messages by browsing and upload the desired audio files. Activating Remove file deletes the corresponding file after saving your configurations.
AskoziaPBX offers two ways to create call recordings. Manual call recordings can be initiated by pressing *1 during a call. Automatic call recording records all calls without user intervention.
Manual call recording
Activate send me recordings via email enter a valid email address to which the recordings are send to. To record calls, simply press *1 on any other VoIP (or the record button on your Snom phone). Recordings are sent to you as a .wav file after pushing *1 again or hanging up.
Manual Call Recording should be used for maximal 10 minutes recording time. Since the recordings are send via email, the amount of data will be too large with longer recordings.
The following video tutorial shows how to use manual call recording.
Automatic call recording
Outgoing caller ID
The outgoing caller ID for each phone can be set for each provider. Leave the field blank to use the default settings of the respective provider. Use the formatting "Your Name <number>". For some providers, the country code (such as 49 for Germany) and/or area code (such as 30 for Berlin) may have to be used as prefix
|In order to correctly set the outgoing caller ID, the option Clip-no-Screening needs to be booked from the respective provider.|
|Depending on the provider, country and area code may have to be put in front as prefix.|
Advanced options are additional parameters not required in most cases. The following parameters are available.
- To enable and set the ISDN transfer capability of a call, choose the required mode from the drop-down menu.
- 0x00, speech (default, voice calls)
- 0x08, unrestricted digital information (data calls)
- 0x09, restricted digital information
- 0x10, 3.1kHz Audio (fax calls)
- 0x11, unrestricted digital information with tones/announcements
- 0x18, video
- Answer on polarity switch is useful for countries where a polarity reversal is used to signal the answer to a phone line.
- Hangup on polarity switch is useful for countries where a polarity reversal is used to signal the disconnect of a phone line.
- Activated busy detection can detect hangup or busy signals.
- beroNet routing can be useful if beroNet interface cards are used. Routing calls directly to another port and not through the PBX can be useful to decrease of incoming/outgoing faxes or modem connections. This works only if both parts are situated on the same beroNet interface card.
- Night Switch exception makes the phone available from the outside, even when the night switch is activated.
- Phone Book exception makes this phone unavailable in the local phone book that is provided to all auto-configured phones registered with Askozia.
Manual attributes are only required in a few special cases and should generally be used with caution and only by experienced administrators.
As manual attributes are only valid in specific contexts, manual attributes for an analog phone are only valid in the context of this particular phone.
You can find an overview of all existing manual attributes in the documentation of Asterisk.